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Frequently Asked Questions

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Getting Started

What makes RED NOTE BOTANICA skincare different?

RED NOTE BOTANICA products are FRESH. We do not manufacture and retain a large inventory of products to sell to you. We fill most products per order, and keep them refrigerated prior to shipping your order to give you the freshest products available.

We use only natural preservatives: Grapefruit Seed Extract and oils rich in vitamin E. No parabens or synthetic preservatives are used in our formulations. We use only the highest quality natural oils and butters, some organic, and all which offer a shelf-life of six months to one year. Our butters have an extended shelf-life of two to five years. Proper storage will extend the shelf-life of natural ingredients.

We support the principles of sustainability. We suggest that you do not order more than you will use within a year. You will not see a “super-size” offer for our products, although you may want to “stock up” on gifts for family and friends. We recommend that you enjoy our 8 oz sizes, and re-order your favorites before you can see the bottom of your jar or bottle. As you begin using your products, you’ll know how long they will last for you. Please re-order when you have enough product to last about 10 days.

What’s special about fresh natural skincare products?

Our fresh products are not formulated with artificial preservatives which may be less than ideal for absorption by your skin. The integumentary system - your skin - is the largest organ of your body. Nutrients and toxins from food, the environment, and topical application enter and exit your body through your skin. How we cleanse, exfoliate and moisturize our skin affects not only the health and appearance of our skin, but the health of our entire body.

We think it’s important to make products which not only nourish your skin, but help to reduce, rather than add to, the work your skin must do to filter toxins from your body.

The choice is simple: Fresh natural products formulated without potentially harmful preservatives offering a shelf-life of six months to one year when properly stored; OR products formulated with an extended list of potentially harmful chemical preservatives and synthetic ingredients that grant a 3 year shelf-life? Do you really want to keep a lotion or cream for 3 years? OR, would you prefer to enjoy the pleasures of its fresh natural ingredients knowing that you’re using something wonderful for your skin? Do you prefer to eat fresh fruit and vegetables from your farmer’s market, or does opening a can of processed peaches or green beans that might have been on the shelf for over a year seem more appealing to you? There is a vital difference. You know it. Your skin knows it.

RED NOTE BOTANICA offers the gift of both immediate and enduring tangible reparation and rejuvenation for your skin and holistic well-being. Healthy skin, healthy you, now and into your future.

Is it difficult to care for fresh natural skincare products?

NO. Fresh natural products are sustainability-oriented and may require a little more TLC to extend their shelf-life; however, it is neither difficult nor time-consuming. We feel the benefits are well worth it, and are confident you will too.

Most of our ingredients have a minimum shelf-life of six months to one year when tightly capped and properly stored in dark cool places like your cabinet. Refrigerated products will have an extended shelf-life. Most of the butters and oils we use enjoy a natural shelf-life of over one year.

It is best not to leave your fresh natural products uncapped in a steamy bathroom. This will quickly destroy the vitamin and nutrient rich ingredients in the oils and butters, and lead the elegant fragrances to weaken. Two things are important to remember when using and preserving fresh natural skincare products:

. Tightly cap your container when done using.

. Store in a dark cool place such as your cabinet or armoire. It is best not to store containers in the open, particularly where they may be exposed to heat and sunlight, factors which put the ingredients at risk for premature expiration.

That’s all. What do you think? Easy enough? We think so, and know you will too.

Nourishing Natural Ingredients

What’s NOT in RED NOTE BOTANICA products that matters?

no artificial preservatives, parabens, phthalates or detergents
no animal testing

What are some of the natural ingredients in RED NOTE BOTANICA products that nourish and care for my skin and my well-being?

We love oils such as apricot kernel, avocado, babassu, grape seed, rice bran, sunflower seed, and sweet almond which are rich in vitamins A, B, C, D, and E, minerals such as iron, calcium and potassium, nutrients, essential fatty acids, antioxidants, and oleic and linoleic acids. They are easily absorbed, do not clog pores, nourish, restore smoothness and radiance, protect, and preserve all skin types, especially dry or sensitive skin. Our natural cocoa, illipe, mango and shea butters offer anti-inflammatory relief to help heal dry skin, preserve elasticity, and retain moisture in the skin, easing the appearance of fine lines, wrinkles and scars. Like our oils, they readily penetrate the skin, and offer long lasting therapeutic conditioning treatments to all skin types. Their rejuvenating properties are visibly and tangibly amazing.

Our white sugar scrubs provide the most delicate, safe and effective natural glycolic acid exfoliating action to gently buff away dead surface skin cells, stimulate circulation, support cell renewal and collagen production, with a natural oil and rich butter base that leaves you with revitalized supple skin with a radiant healthy glow and dewy appearance.

Grapefruit Seed Extract is a natural preservative with bioflavonoid-rich phytochemical properties: Grapefruit seeds and pulp are used to obtain an extract which contains 15-20% natural vitamin C.

100% pure essential oils in our fragrance blends enjoy a variety of refreshing, calming, stimulating, and sensual properties.

Pampering Skincare Routines

What Does An Exfoliating Scrub Do? Why Is It So Important?

Gently exfoliating surface skin cells is the FIRST STEP to preserving vibrant healthy skin infused with the dewy fresh glow of youth. It constitutes one of the most essential skin treatments, and is fundamental to optimizing the effectiveness of topical moisturizers. Before you apply your lotion, creme or body butter, exfoliate. Think of it as your pre-moisturizing step toward beautiful skin. Sugar offers extremely gentle glycolic acid exfoliation of skin’s dead surface cells. Our base of luxurious, nutrient rich natural shea and illipe butters, and apricot kernel, sunflower and grape seed oils rich in antioxidants, vitamins A, B, D and E, and essential fatty acids helps to heal, rejuvenate, nourish, soothe, soften and protect dry skin. It easily penetrates skin, and won’t clog pores, making it perfect for any skin type. A regular massage (once or twice a week) with our GENTLE EXFOLIATING SUGAR SCRUB in your favorite fragrance stimulates circulation, encourages cell turnover, helps to preserve elasticity, nourishes, locks in moisture, and provides an excellent fragrant foundation for your after bath moisturizing treatment.

How Do I Use An Exfoliating Sugar Scrub?

Once or twice a week, in the tub or shower, after your skin is wet, scoop a small amount (2-3 tablespoons or Asian soup spoons like those included with our scrubs) of your favorite GENTLE EXFOLIATING SUGAR SCRUB, and very gently massage with the palm of your hand and fingertips in a circular motion over neck, shoulders, decollete, arms, legs, stomach, and back. Avoid face, breasts, and sensitive body areas. Following a gentle exfoliating massage, take time to soak in the natural butters and oils, which will easily penetrate your skin to melt away dryness and leave your skin with an amazingly smooth and glowing finish. Rinse off completely before applying your after bath moisturizer.

With regular exfoliation, you will observe the suppleness of youthful skin, and will notice that your fragrance lingers remarkably longer on skin that is moist and healthy. The oils and butters in our gentle sugar scrubs lock in protective moisture and help to reinforce the staying power of your fragrances.

What Is The Difference Between Lotions, Cremes And Body Butters?

Lotions, cremes and body butters are all moisturizers to help lock in skin’s moisture, keep it soft and supple to the touch, and protect it from irritation and inflammation. Skin is our body’s first line of defense against external irritants and toxins. Topical moisturizers help to support our skin’s health, so that along with a healthy lifestyle (diet, exercise, vitamins, stress management, sleep, water, harmony and balance), our skin can protect our overall health.

Lotions are the lightest topical applications formulated with oils, water and some butters, followed by cremes formulated with a higher concentration of butters; and body butters which constitute the thickest, most emollient moisturizers to treat the driest areas of your body. Some people reserve body butters for the neck, decollete, elbows, knees, hands, and feet, while others love to indulge in spreading body butter over the entire body to help prevent (or provide relief from) cold winter dryness, parched sun-exposed summer skin, or just because it feels fabulous anytime of the year!

Tell Me More About LOTION POTION NO. 9

LOTION POTION NO. 9 contains oils and butters rich in vitamins A, B, C, D and E, essential oleic and linoleic acids, and antioxidants to bring healing hydration to your skin and help protect it from the ravishes of lost moisture. It’s the ideal all over daily body treat. Our beautifully fragranced lines of LOTION POTION NO. 9 complement all our treatment products in the line, so layer your favorite fragrance blends for super long lasting fragrance intensity; or mix and match from more than one fragrance line to create your own unique fragrance blend to linger a magically long time!

Tell Me More ABOUT OOH LA LA CREME

OOH LA LA CREME is formulated to pamper your delicate skin and ensure that it’s the softest, smoothest, aahhest ever! It’s like applying heavy whipped cream (in fact, we do whip it for what we call the ooh la la factor). Apply this easily absorbed, vitamin and antioxidant rich, anti-inflammatory and naturally yummy scented mango butter creme as an overall body creme, or use on areas that might need a little something more emollient than a lotion. For irresistible suppleness, apply OOH LA LA CREME throughout the winter. Make everyday feel like a spa day. Your softest skin ever awaits you!

Apply liberally to moistened skin after your bath or shower to lock in precious moisture and prevent dryness. May apply over lotion to further protect especially dry areas.

Tell Me More About BUTTER UP! YOU’RE SUPER FAB…

BUTTER UP! YOU’RE SUPER FAB... is the ultimate in luxurious hydration. It heals and soothes the driest parts of your body. We believe every part of the super fab you deserves to be caressed by the deep hydrating powers of rich mango and cocoa butters and the healing gift of vitamin E rich avocado oil. Dry irritated or cracked skin anywhere on your body, from your hands to toes is history!

Layer BUTTER UP! YOU’RE SUPER FAB... over your lotion or creme for an absolutely amazing pampering treatment that will leave your skin sighing I love you. Or, massage in its scrumptious blend of high antioxidant, vitamin rich natural oils and butters, aromatherapy essential oils and elegant fragrances all over, and your skin will feel delightfully silky and smooth as, well butter. Perfect for chilly rainy days, snowfalls, holiday sun-exposed skin, and snuggle under the covers days (and nights). Mmmmmm...you are super fab!

Is There A Reason To Use More Than One Moisturizing Product?

YES. Lotions are the lightest moisturizers to use for all-over daily hydration and protection, followed by cremes which offer thicker textures, and body butters which are the heaviest moisturizers, offering the deepest and longest lasting potential to soothe, heal, lock in moisture and protect your skin.

The decision to use a lotion, cream or body butter depends on some of the following factors:

  • Is your skin presently normal, dry, oily, sensitive, combination?
  • Does the condition of your skin vary depending on whether we’re talking about your hands, feet, neck, shoulders, legs, arms, etc., some areas having a greater tendency to be drier than others?
  • What kind of climate do you live in? Do you live in a climate that varies with the season?

LOTION POTION NO. 9 is lusciously rich and offers excellent overall skin protection. Drier skin may exhibit visible and tangible improvement in texture with regular use of a creme and/or body butter. Experiment with lotions, cremes and butters. See and feel which your skin likes best. OOH LA LA CREME may be used as an overall body creme for skin that tends to be dry and is soothed by soaking in extra moisture. BUTTER UP! YOU’RE SUPER FAB... is ideal for neck, decollete, hands, feet, elbows and sensitive skin areas. Cremes and body butters may always serve as uber-pampering all over treatments. Some days are simply must-have body butter days. If you’re feeling the desire for a little extra TLC for mind, body and spirit, grab your favorite BUTTER UP! YOU’RE SUPER FAB, massage in all over, and you will feel better. When you listen to your skin (as well as your heart and spirit), you will learn to recognize what products help you to feel your best!

Can I Use Products Designed For The Body On My Face?

NO. Products designed for the body, including RED NOTE BOTANICA skincare for the bath products, include essential oils and fragrances which are not designed to be used on the delicate skin of the face, particularly near the eyes. We recommend that you do not use any products formulated as skincare for the bath, which contain fragrance and essential oils, on the face or near the eyes. Our products are formulated to be very gentle, however, if any skin irritation occurs, please discontinue use.

Selecting Your Favorite Fragrances And Making Them Last On Your Skin

How Do I Pick My Favorite Fragrances?

PERSONAL EXPERIMENTATION. It’s the best way to know what you love on you, not on your sister, best friend, mother, aunt, sales associate...AND, it’s wonderfully indulgent fun! Play, explore, enjoy! Try different fragrances in products, and see which ones you love ON YOU.

Ask us about our 1 oz and 1/2 oz samples. It’s a fun way to try a variety of fragrances. Tell us about your fragrance preferences, for example, fruity, floral, citrus, spicy, warm, cool, etc. We love to help you explore and discover new favorites!

When trying out different fragrances (in any form: sugar scrub, lotion, creme, butter, or perfume), it’s essential to clear not only your skin but your olfactory system to isolate each fragrance blend, and distinguish it from another. We’ve all been inundated with multiple perfumes at department stores, and it can be very confusing. At some point, we find it difficult to distinguish between fragrances, and identify the fragrance that we truly love! Take your time. Finding your perfect fragrance is INTUITIVE. Let your nose and your spirit be your guides, and you will experience delight in discovering which fragrances best express the genuine you!

How Can I Do This On-Line?

Start by reading the descriptions of each fragrance. Do one or two particularly intrigue you? Does one speak to you? Is there a seasonal fragrance you’d like to try: to inspire a warm, cozy and sensual feeling all winter; or are you in the mood for a light fruity-floral fragrance to welcome the first flowers of spring?

We offer 1 oz and 1/2 oz samples of body butter in each of our fragrance lines. We also offer a fabulous kit of six 1/2 oz samples of BUTTER UP! YOU’RE SUPER FAB... in our top selling fragrances. Once you find your favorites, order them in sugar scrubs, lotions, cremes, body butters, and solid perfume cubes to layer the fragrances you love most. Layering fragrance increases its intensity and staying power on your skin. Samples are a wonderful way to explore several new fragrances, and discover the ones you’ll absolutely love on you!

You are complex. You feel a myriad of different ways at different times during the day, at night, through the changing seasons, at work, leisure, and so on. Play with fragrance and discover the pleasure of different fragrances which capture and express the ever-changing you! Fragrance is about passion and joy - capture yours and set it free!

If you have questions, please tell us about yourself so that we might help yo to find your perfect fragrance among our fragrance collections!

Are Some Fragrances Best During The Day, And Others At Night?

Generally speaking, lighter fruit, floral or water fragrances are most appropriate for daytime use, while warm spices, heavier florals and exotic woodsy fragrances are evening favorites. You’ll be able to distinguish if the fragrance you select is best for daytime or evening use. How does it make you feel? Most of our fragrances may be used anytime - it’s a matter of personal preference.

VOLUPTE is one of our fragrances we recommend for evening, primarily because of the luxurious sensuality of its rose and jasmine and essential oil of ylang ylang. It is the perfect date fragrance, regardless of the time of day. Lighter, more refreshing and energizing fragrances such as TEA PARTY A DEUX with notes of green tea and melon blossom, and citrus-based SWEET ‘N SEXY DRAGONETTE are ideal daytime fragrances.

Many work environments prefer that you do not wear fragrance. Since it is essential to respect this request, turn to FRAGRANCE-FREE CHERIE! at work, and select other fragrances when you are not at work. We work to live, not live to work, n’est-ce pas? Even if you must abstain from fragranced products at work, there is absolutely no need to give them up when you’re not at work. Express yourself with the elegance and charm of fragrance whenever possible, and enjoy your life!

Can I Wear The Same Fragrance Year Round? Are There Seasonal Fragrances?

You may wear whatever you like, whenever you like!

There may be certain fragrances which lend themselves to daytime or evening, and others which say autumn, winter, spring or summer. The warm notes of FRENCH KISSES IN WINTER allude to the cozy sensuality of fall and winter. SUGAR PLUM MOUNTAIN’s delicate fruity-floral scent may be worn year round, although it’s sparkling plums and warm spices makes it ideal when the first chill of fall hits the air. TEA PARTY A DEUX’s cool tea, subtle melon and light blossom notes make it refreshingly perfect for all seasons. SPLENDOR IN THE LEMONGRASS was designed as an Earth Day celebration fragrance to welcome spring, but you know what: it was our top selling fragrance this winter! Cold winters inspire dreams of spring carried on the wings of essential oils of lemongrass and sweet citrus.

Though there may be fragrances which we tend to associate with particular seasons, delight in using your favorite fragrances whenever the mood strikes you! Exercise your freedom to express yourself and feel beautiful! Fragrance is about YOU, not about what anyone else says you should wear or do.

Do Fragrances Affect My Mood, Personality Or Well-Being?

Fragrances affect your mood, feelings and well-being in INFINITE ways. Warm spicy fragrances can make us feel cozy and sensual, particularly if they bring back happy memories of a favorite place or time in our lives that we associate with the fragrances. Citrus fragrances, intensely alive in essential oils, can make us feel more physically and mentally energized, make it easier to focus and concentrate on work, or make us feel happy, playful and lively. Citrus fragrances have also been shown to possess balancing properties on the nervous system, to help with insomnia.

Essential oil of sweet orange in SWEET DREAMS DEAR PANDA may help to relax and calm the nervous system before sleep. It’s a blissfully sweet and fruity-floral fragrance for day or night, and the one my young daughter chose as her favorite. Before we go to bed, we each smooth on this delightful body butter on our necks, hands, arms and feet, lay down next to each other in our pajamas, and share a mommy-daughter heart-to-heart, while indulging in the intimate joy of smelling ever so sweetly the same. Before fading into our solitary dreamlands, we retreat to our own beds for the night, retaining the fragrance that unites us. Our beautiful SWEET DREAMS DEAR PANDA mommy-daughter moments promise to make memories we’ll cherish as we grow older together. Fragrance, like food, is the stuff of memories. We may not have Proust’s madeleine, but we’ll always have SWEET DREAMS DEAR PANDA. How about you?

What Is The Best Way To Make Fragrance Last, Especially During The Cold Dry Air Winters?

Apply fragrance to skin that is moisturized. Fragrance will dissipate nearly immediately from dry skin. It is the oils in your skin that will help your fragrance to linger. If you want your fragrances to last magically long on your skin and clothes, apply them in a product which moisturizes your skin, preferably while your skin is still moist to lock in hydration.

When you put on your clothes immediately following an application of moisturizer, your clothes, particularly if they are made of natural fibers, will retain your fragrance. When you bathe at night, apply your fragranced lotion, creme and/or body butter before putting on your pajamas, and you will be delightfully surprised the next morning by a beautiful lingering fragrance as you get dressed for the day. Try it, and you’ll never want to be without this wonderfully simple gift of fragrance! Your loved ones with whom you share your life, will treasure the delicate fragrance on your clothes which they will forever associate with you!

RED NOTE BOTANICA sugar scrubs, lotions, cremes, body butters and solid perfume cubes all contain the highest quality natural oils and butters which help to make your fragrance last and last and last. The more you care for your skin and keep it well-hydrated, the more it will return the joy of lingering fragrance.

Shelf-Life, Sustainability And Storage Of Fresh Natural Skincare Products

What Is The Best Way To Store Fresh Natural Products Made With Only Natural Preservatives To Optimize Longevity?

Two things to remember here, and they are both very simple:

  • Store all products tightly capped. Do not leave products uncapped or loosely capped. This will allow air to enter and risk shortening the shelf-life of any product, especially those formulated with exclusively natural preservatives.
  • Keep all fresh natural products in an area that is dark and cool. Refrigeration will extend their shelf-life even longer, although it is not mandatory. Products left in an open steamy bathroom environment will not enjoy the shelf-life of those kept in your closet, cabinet or armoire out of the heat and light. Direct sunlight will reduce the shelf-life of any product, especially those formulated with exclusively natural preservatives.

What Is The Shelf-Life Of Red Note Botanica Products?

The shelf-life of a product is the shortest shelf-life of any ingredient within a blended formulation. Cocoa butter may have a five year shelf-life; however, when blended with sunflower oil which has a two year shelf-life, the shelf-life of the product is two years. Most of our products can expect to enjoy a minimum shelf-life of six months to one year, and many extend beyond this term. Our natural butters enjoy a shelf-life between two to five years. Many of the oils we use in our formulations contain vitamin E which extends their shelf-life naturally. Natural preservatives such as GSE, along with proper storage, further extend a product’s shelf-life. How much longer is uncertain. Shelf-life relies greatly on your mode of storage and care. It is essential (and simple) to properly store your fresh natural products.

We believe in sustainability. Enjoy your beautiful RED NOTE BOTANICA skincare products as daily luxuries. Don’t save them for special occasions. Everyday deserves to be a celebration of joy! We do not create our products for the purpose of stocking up or super-sizing. When you begin to see the bottom of your container, or you estimate you’ll need more product within 10 days, it’s time to order more. What could be simpler!

Gentle Care of Delicate Skin

Can Fresh Natural Skincare Products Irritate My Skin Or Clog My Pores?

Any topical skincare product, OTC or prescription; fresh, natural, organic and botanical or synthetic and preservative-based, may irritate your skin or clog your pores. Our skin is a reflection of our uniqueness. What may not irritate one individual’s skin may bother another’s. While it is not likely that our products will irritate your skin or clog your pores when properly used as directed, it is always an excellent idea to do a patch test. Apply a small amount of the product on an area of your arm inside your elbow. Wait 24 hours, and see how your skin reacts. Most likely, your skin will be fine. As with any skincare product, if you do experience any skin irritation, inflammation, or discomfort, please discontinue use, and consult your physician.

It is very important to read ingredient lists on product labels. If you have particular questions regarding our ingredients and any skin sensitivity or allergies you might have, we welcome your questions, and will offer our best assistance and guidance. We do not however offer any medical advice. Please exercise caution, and keep products away from face, eyes and other areas of your body sensitive to fragrance. If you have a serious medical condition, please consult with your doctor prior to using any of our products.

Proper storage is essential not only to extend the shelf-life of your products, but to ensure that bacteria and other potential environmental toxins do not enter. Toxic particles from cleaning products which are sprayed near an open skincare bottle or jar may enter the product, and add harsh irritant-bearing chemicals to an otherwise non-irritating product. Another reason to keep your skincare products in a cabinet, drawer or armoire away from products which may have potentially irritating or toxic chemicals.